Technical Support Specialist Software
Pubblicato il 13-08-2026 - Infosys in Mirabella
Technical Support Engineer
Infosys is a leading international digital services and consulting company. We support companies in 46 countries. While we constantly implement innovations for our clients, our motto remains the same: Incident and Problem Management: Investigate and resolve incidents and problems affecting EUC devices, peripherals, and installed software
Performance Monitoring: Monitor and address performance-related issues
User Training and Advice: Provide advice, training, and corrections (permanent or temporary) to users
Update or create documentation, manipulate data, and define enhancements
database administration, network support), vendors, and third-party support provider
This could include roles like Help Desk Technician, Desktop Support Specialist, or similar positions
Experience in a customer-focused end-user support function covering EUC and software/OS installations and support
Microsoft Product Knowledge: Good knowledge of Microsoft’s product offerings, including high-level capabilities and competitor products