Senior Client Advisor

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7epb19

Stone Island is a defiantly independent community. Since our founding in 1982, a shared mindset has driven us to become a globally recognised icon of independent spirit, leadership, and innovation.
Pronto/a a candidarsi? La preghiamo di leggere la descrizione almeno una volta prima di fare clic su "Candidati". Senior Client Advisor – Chinese SpeakerFull‐Time – Milano
Responsibilities
- Ensure excellent client experience while maintaining the quality standards required by the brand;
- Act as a brand ambassador to the store's clientele, demonstrating strong passion and commitment to the brand while embodying brand values and vision;
- Take ownership of all phases of selling ceremony, driving sales performance through a client‐centric mindset and actively engaging in 1to1 clienteling to build and cultivate long‐term relationships;
- Support store operations while ensuring after‐sales service and follow‐up with clients;
- Develop in‐depth knowledge of all product categories to deliver storytelling around collection,



fabrics and treatments in line with the technical excellence that defines the brand;
- Implement and maintain Company's Visual standards in store, collaborating with Visual Merchandising team, ensuring replenishment and stock management are consistently executed;
- Be aware of Store's target and KPIs, supporting Managers in promoting a performance culture;
- Collaborate with the team in an effective and enthusiastic way, conveying energy and motivation in daily activities.

Qualifications
- Strong previous experience in sales roles within Fashion Retail/ Hospitality; with interest/studies in Fashion‐related courses – Experience within Luxury and Contemporary Retail environment is a plus;
- Excellent understanding of the luxury sector, KPIs, product sensitivity;
- Service‐oriented, with strong communication and interpersonal skills, team spirit, and the ability to work independently;
- Reliable, punctual, flexible;
- Passion for retail, client service and the

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7epb19