13 ago - Italia
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When you join Amazon as an Area/Shift Manager, you'll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands‐on role, you'll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. When you join Amazon as an Area/Shift Manager, you'll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands‐on role, you'll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. The position is classified at level 2 or above, depending on the candidate's skills, competences and experience.
Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts
Support and lead a team and handle administrative work alongside building and supporting a strong team culture
Analyse performance and suggest process improvements to optimise work and improve customer service
Collaborate with other managers to standardise shift processes
You'll work shifts and be based at one of our operational sites. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.
Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.
Completed University degree before the start date OR graduated within the last 24 months
Advanced proficiency in written and verbal English and local language
Relevant experie
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