OPERATIONS TEAM LEADER – SMALL STORE
Pubblicato il 13-08-2026 - Ikea in Lecce
WHAT YOU'LL BE DOING DAY TO DAY
• Lead daily operations across fulfilment, customer relations and food, ensuring efficiency, safety and consistency
• Secure smooth execution of routines and processes, maintaining a clean, organised and safe working environment
• Monitor performance, priorities and workload to ensure operational readiness and high service levels
• Support and develop your team, ensuring clarity of roles, competence and a collaborative way of working
• Take responsibility for the store beyond your area, stepping into operational topics when needed and showing curiosity and willingness to grow across the full store scope
WHAT YOU'LL NEED TO HAVE
• Experience in coordinating operations and leading teams in fast-paced environments (retail, logistics, hospitality or similar)
• Strong focus on execution, organisation and attention to detail
• Ability to manage priorities, solve problems and adapt in a changing environment
• Good understanding of how operations impact customer experience and business results
• Hands-on approach and willingness to be present on the floor with the team
• Strong communication skills and ability to build trust and collaboration
WE CARE FOR PEOPLE
At IKEA we cultivate an inclusive work environment where everyone feels welcomed, accepted, respected, acknowledged for its uniqueness and where we work together in a supportive climate regardless age, gender, religion, sexual orientation, family situation and ability. Our recruitment process may include recorded video interviews, digital platforms, and assessments (e.g., logical–numerical or aptitude tests). If you have a disability or any specific needs you’d like us to be aware of, please feel free to share this with us during your first contact with our recruitment team. We’ll make sure you receive the support and accessibility you need to fully engage in the process.
WORKING WITH US HAS ITS REWARDS
Being part of the IKEA team has many benefits. You’ll be part of an inclusiv