Remote‑Friendly AI‑Driven Customer Ops Leader

13 ago - Italia
Musixmatch

Musixmatch is seeking a hands-on leader to own customer operations and drive AI-first workflows. You will build the CRM, automate lifecycle processes, and ship integrations across Intercom, Customer.io and related tools.
You’ll manage a small team and shape the future of how we scale customer relationships at every touchpoint. This is an operator‑engineer role, not purely strategic—expect to design, implement, and ship end-to-end customer‑ops solutions and data flows that deliver measurable
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