Store Customer Care Leader: Multichannel Experience

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7eqne8

IKEA in Italy is seeking a Customer Relations lead to drive the local services approach and ensure a high level of customer experience across channels. You will manage a team, deploy the country's services offer, and collaborate with stakeholders to deliver seamless care and support throughout the customer journey.
The role requires strong leadership, market insight, and fluency in Italian and English, with a focus on sustainable, compliant service delivery and continuous improvement within a
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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7eqne8