Position
We are currently seeking a Sales Support Coordinator Distributor responsible for coordinating sales support activities for distributor, ensuring operational excellence, continuous process improvement, KPI achievement, and effective collaboration across Sales, Logistics, and IT functions.
Monitor performance, create a productive and positive work environment so that everyone can do their best work. The candidate acts as the engine that keeps the efficiency of sales processes, order entry, and order management going, and sets up the ideal conditions for the team to work at their full potential.
Key Responsibilities:
Monitor turnover performance and analyze order portfolio delays, identifying root causes and proposing corrective actions
Prepare and maintain monthly turnover projections and performance forecasts to support business planning and decision-making
Collaborate with Logistics and IT department to drive operational excellence and continuous improvement initiatives.

Analyze existing workflows and develop continuous improvement processes to enhance the availability and quality of information provided to customers
Analyze logistics and IT flows, identifying opportunities to improve efficiency, service levels, and cross-functional collaboration
Monitor and report KPIs, ensuring alignment with company objectives
Coordinate and prioritize the daily activities of the Sales Support team to ensure operational effectiveness and customer satisfaction
Requirements:
Bachelor's degree in Business Administration, Economics, Engineering, or a related field
Excellent knowledge of English; additional languages are considered a plus
Previous experience in Sales Support, Sales Operations, Customer Service, or a similar role
Strong analytical skills with experience in process improvement and workflow analysis
Good understanding of logistics, order management, and business processes
Ability to monitor KPIs and develop business reports and forecasts
Excellent organizational

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