Technical Training
Pubblicato il 13-08-2026 - McIntosh Group in Milano
Role Overview
The Technical Training & Sales Specialist leads technical enablement and system excellence for Bose Luxury across EMEA. The role is responsible for elevating dealer, distributor, and integrator capabilities through advanced training, system design guidance, and hands‑on technical support—ensuring that McIntosh and Sonus faber systems are consistently delivered to the highest performance standards.
Beyond technical expertise, the specialist acts as a trusted advisor throughout the luxury client journey—working directly with high‑net‑worth clients, architects, designers, and consultants to support system design, product selection, and project execution. This position plays a critical role in influencing successful sales outcomes by ensuring technical credibility, confidence, and excellence at every stage of the project lifecycle.
Roles & Responsibilities
- Design and deliver training across product architecture, system design, installation, and calibration.
- Execute training via workshops, certifications, and onboarding programs.
- Support scalable training frameworks across EMEA markets.
- Provide pre‑sales technical support and client advisory, supporting system design, product selection, and technical planning.
- Engage directly with luxury clients, architects, and consultants to translate technical solutions into client‑relevant benefits.
- Lead system setup, calibration, and optimization for system commissioning.
- Support flagship installations, demonstration spaces, pop‑ups, events, and temporary brand activations.
- Provide post‑sales technical support, troubleshoot and resolve technical issues, and support system optimization and upgrades.
- Maintain documentation and best practices.
- Partner with Sales, Marketing, and external stakeholders to support dealer success and project conversion.
- Provide field insights for continuous improvement.
Experience & Skills
- Strong expertise in high‑end audio or AV systems.
- Experience with system desig