Digital Store E-Commerce Personalization Specialist
Pubblicato il 13-08-2026 - Qvc in Monza
Digital Store E-Commerce Personalization SpecialistApplylocations: Italy, Monza e Brianza, Brugherio: QVCtime type: Full timeposted on: Posted Todayjob requisition id: R82492Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands – QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road.Your Opportunity, Your Team * The Digital Store E-Commerce Personalization Specialist supports QVC Italy and leads personalization and UX optimization activities across web and app improving customer experience, conversion, and digital performance.Where You'll Work* This role is hybrid and require presence at our offices in Brugherio (MB) for several days each month (office days are predetermined and standard across the company).* This is a tempo pieno – permanent contract.What You'll DoReporting to the Digital Store Manager, you will be responsible for: * End-to-End Personalization Ownership: leading the strategy, implementation,
and quality control of all digital stores personalization initiatives across the digital customer journey to improve customer experience, conversion and commercial performances.* Strategy & Test Coordination: partnering with Digital Store, Content, and A/B testing teams (locally and internationally) to build and coordinate personalization calendars and tailored customer experiences.* Scaling Tests & Uniqodo voucher promotion support: transitioning successful tests into daily operations supporting the Retention team with the Uniqodo platform to plan and deploy onsite voucher campaigns based on web promos or customer behavior.* Homepage & App Optimization: collaborating with the Store Programming and Trading teams to design personalization strategies for key pages (Homepage, Category pages, etc., and the App) to drive sales and category goals.* Segment & Platform Relevance: ensuring high-value, personalized