Senior Product Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7errig

Job Description:

In the Operations Platform domain, we manage the vital intersection of technology and customer service. This role is critical for streamlining how Allegro interacts with millions of customers across various units, including CX, Allegro Finance, and more. You will act as the central point of contact, managing the scope across multiple systems like Salesforce (CRM) and Genesys (Contact Center) to ensure a seamless experience for both internal stakeholders and our end users.

This is the right job for you if you:
- Have proven experience as a Product Manager or similar role in technology, ideally within E-commerce or large-scale operations.
- Possess exceptional communication and stakeholder management skill
- Are highly assertive and capable of managing pressure, time constraints, and conflicting interests while building long-lasting relationships based on trust.
- Have experience in translating complex business requirements into technology roadmaps.
- Are proficient in Agile methodologies and managing product backlogs across multiple engineering teams.




- Can see the product through the eyes of the clients and understand their needs deeply.
- Know English at B2 level or higher and Polish at minimum C1 level.

In your daily work you will handle the following tasks:
- Developing the vision and roadmap for the Operations Platform, reconciling needs from diverse stakeholders across the organization.
- Managing and prioritizing the product backlog in collaboration with specialized engineering teams (Salesforce and Genesys) to ensure strategic alignment.
- Facilitating communication across different units to align objectives and remove the burden of technical "where to go" decisions from the business.
- Challenging incoming requirements to ensure they drive true value and fit within the platform’s architectural constraints.
- Managing risks and technical debt related to the domain's responsibilities.

What's in it for you:
- Flexible working hours in the h

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7errig