Technical Services Analyst

13 ago - Italia
Healius

Job Reference 20378

Why You Will Be Excited About This Role

At Healius, we all have one thing in common, we are passionate about making a difference to the health of Australians.

And right now it's an exciting time to join us, as we transform into a stronger, more agile organisation focused on excellent customer & patient experiences, smarter ways of working, and building a great place to work, joining our mission to be the best pathology provider in Australia.

About Us

Healius employs 8500+ passionate people, with an expansive network of over 80 medical laboratories and 2000 patient collection centres operating across metropolitan, regional and remote Australia.

We provide 1 in every 3 pathology services in Australia, extending from exclusively servicing some of Australia’s largest and most complex private and public hospitals, to small Indigenous Australian communities.

This means that you will be working with purpose whilst being a part of a business big enough to offer interstate mobility, job security and opportunities to fulfill your career ambitions.





What You Will Be Doing

This Technical Services Analyst role is a mid-level position responsible for maintaining and supporting the organization's technology infrastructure and services. Reporting to the Technical Services Lead, you will manage and troubleshoot hardware, software, and network systems to ensure seamless operation and provide user support. You will assist with the administration of servers, systems, and applications while collaborating with cross-functional teams to resolve complex technical issues. The role also involves diagnosing and resolving technical issues, managing service requests, and contributing to the continuous improvement of IT support processes. This position offers career development opportunities and requires occasional travel for on-site support.

Your key responsibilities will include:
- Infrastructure & Server Support: Maintaining the technology infrastructure, includin

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