IT Technical Business System Analyst

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7errzc

IT TECHNICAL BUSINESS ANALYST - EMEA

Multi-Color Corporation (MCC) stands as the world's largest and most awarded label printing company, boasting over 13,000 employees and more than 100 plants globally. We lead in various market segments, including Beverage, Wine & Spirits, Food & Dairy, Personal Care & Beauty, Home Care & Laundry, Healthcare, Durables & Technical, and Automotive & Chemicals.
Our EMEA IT Business Systems division is seeking a dedicated Business Analyst to join our team. This role involves supporting, improving, and rolling out several business IT systems across Europe and Africa.

KEY RESPONSIBILITIES

Participate in projects for the implementation and evolution of business systems (ERP, MIS, Scheduling, Data Collection, etc.) across plants in Europe and Africa.
Standardize processes and configurations while identifying and addressing functionality gaps.
Analyse and review Business Requirements and client change requests, assess their nature (development request, defect, setup error, etc.), and prioritize accordingly.




Provide the development team with comprehensive test cases for detected defects.
Conduct client training sessions to ensure effective system usage.
Perform support activities for business systems using ticketing systems.
Drive continuous improvement initiatives by analysing and optimising processes.
Contribute to the evolution of business systems through configuration, report development, and creation of interfaces to third-party systems.
Offer technical input using development and database knowledge.
Test and produce new releases or patches.
Collaborate consistently with colleagues in globally distributed teams.

SKILL & EXPERIENCES

Master’s degrees in engineering, Computer Science or similar
At least 3 years of work experience related to the implementation and support of complex business systems, such as ERP or similar
Very familiar with report development, including use of Crystal Reports would be considered a plus
Expert knowled

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7errzc