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Business Development Manager

Pubblicato il 13-08-2026 - Smartbox Group in Milano

At Smartbox, we believe that real-life experiences help us thrive, connect, and become the best versions of ourselves. As Europe’s leading experience brand, we are evolving from a gift box company into an experience company.

Mission

Your role as a Business Development Manager is to identify and approach potential partners for our experience portfolio, through both telephone and in-person outreach. You’ll represent Smartbox to hotels, restaurants, activity providers, and wellness venues. This includes conducting market research to select new partners, handling the end-to-end sales process—from prospecting to closing—and managing contract creation and onboarding. You will maintain data accuracy in Salesforce, proactively manage your sales pipeline, and work strategically to identify market gaps and develop innovative partnership formats. While driving business growth through strong presentations and negotiation skills, you will ensure alignment with Smartbox’s global vision and deliver on key KPIs such as net commission targets, contract volume, and partner quality standards.





Responsibilities

The BDM's performance is measured using the following dimensions:

Lead Generation and Prospecting

Generate and identify new leads and prospects through proactive outreach (telephone and in-person).
Build initial relationships with potential partners and maintain a strong hunter profile with minimum 20 calls/contacts per day.

Sales Pitch and Presentation Skills

Create and deliver compelling presentations that integrate data analysis from BI tools (MA report, Bacon tool, Comm calculator).
Effectively convey Smartbox’s value proposition and ensure alignment with global strategy.

Negotiation and Deal Closing

Negotiate competitive commercial terms (commission, exclusivity) and close deals to maximize value.
Prepare and manage partner contracts, ensuring minimum 14 contracts closed per quarter.

Partner Onboarding and Activation

Lead onboarding meetings, configure partners i

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