Location: Assago, IT, F520057
Company: O'Tacos Italy S.R.L.
Date: 6 Jul 2026
About the Company O'Tacos is part of QSRP (Quick Service Restaurant Platform), a company dedicated to delivering mouthwatering food experiences to our 100 million customers annually through our 1,200+ restaurants and 7,000 employees throughout 9 key countries. Our product offering proudly represents a culturally diverse selection of burgers through our US‐style Burger King and Belgian‐rooted Quick restaurants, French‐style O'Tacos, vibrant burger brand G La Dalle, Dunkin, Chopstix, and more.
About the Position As part of O'Tacos' direct expansion plan, the Area Supervisor will report to the Operations Manager and oversee a growing portfolio of company‐owned restaurants, ensuring full alignment with operational, financial, and quality standards. The role currently covers five restaurants, with a planned doubling of the network over the course of the year.
Key Responsibilities Hands‐on operational presence
Ensure a consistent on‐the‐ground presence across existing restaurants in Milan Metropolitan area

Support teams in the daily execution of operations
Monitor the implementation of operational and financial procedures
Conduct regular audits and spot checks (inventory, labour cost, margins, compliance)
Drive a consistent and high‐quality customer experience aligned with brand positioning
Ensure strong standards of service, hospitality, and store environment
Develop teams' ability to: build authentic customer connection, enhance product value through clear and engaging storytelling, actively manage customer feedback and online reputation
Ensure full compliance with HACCP, safety, and quality standards
Monitor and analyse key performance indicators across the network
Define and implement action plans to drive sales and profitability
Ensure budget discipline and P&L; accountability
Lead, coach, and support Restaurant Managers
Strengthen capabilities across: performance management, people developme

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