Technical Account Manager
Pubblicato il 13-08-2026 - Altro in Roma
Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world's biggest brands.
Location
Based in Rome or Milan region (Work from Home combined with face‐to‐face customer visits)
What You'll Do
Provide input to the writing of proposals and Statements of Work
Support delivery implementation and consulting services to meet Veeam Software solution design and deliverables
Provide overall project guidance (Project plans, Schedules, Communication Plans, Resource plans, Status updates, etc.)
Assist with assessment and design of solutions as well as post‐installation issues
Assist with Veeam Software solution implementation effort estimation
Create white papers, solutions guides, best practices, custom documentation, etc.
Deliver onsite knowledge transfer on Veeam Software solutions
Document configuration and completed activities
Analyse installed environments and guide optimal Veeam Software configurations
Facilitate communication between client and Veeam support
Identify additional needs within the client's environment that can be resolved with Veeam Software solutions
Provide input for improvement of process and documentation
Overnight business stays to meet company goals and objectives
What You'll Bring
VMware VCP, Microsoft MCSE or equivalent experience
Prince 2, ITIL, PMP, or equivalent experience
Bachelor's Degree in technology required (A combination of education and experience will be considered)
Hands‐on