Senior Client Advisor

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7esh9t

Company Overview
Stone Island is a defiantly independent community founded in 1982. A shared mindset has driven us to become a globally recognised icon of independent spirit, leadership, and innovation.
Job Overview
Senior Client Advisor – Russian Speaker – Tempo pieno – Milano
As part of the upcoming relocation of our Milano store, we are looking for a Senior Client Advisor – Russian Speaker to join our team and support this exciting new phase of growth.
Your Impact
Guide clients through the brand's values, heritage and product universe, developing meaningful long‐term relationships while contributing to overall store performance.
Ensure excellent client experience while maintaining the quality standards required by the brand
Act as a brand ambassador to the store's clientele, demonstrating strong passion and commitment to the brand while embodying brand values and vision
Take ownership of all phases of the selling ceremony, driving sales performance through a client‐centric mindset and actively engaging in 1‐to‐1 clienteling to build and cultivate long‐term relationships




Support store operations while ensuring after‐sales service and follow‐up with clients
Develop in‐depth knowledge of all product categories to deliver storytelling around collection, fabrics and treatments in line with the technical excellence that defines the brand
Implement and maintain Company's visual standards in store, collaborating with Visual Merchandising team, ensuring replenishment and stock management are consistently executed
Be aware of Store's target and KPIs, supporting Managers in promoting a performance culture
Collaborate with the team in an effective and enthusiastic way, conveying energy and motivation in daily activities
Qualifications
Strong previous experience in sales roles within Fashion Retail/Hospitality; interest/studies in Fashion‐related courses; experience within Luxury and Contemporary Retail environment is a plus
Excellent understanding of the luxury sector, KPIs, p

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7esh9t