Field Support IT Analyst
Pubblicato il 13-08-2026 - Industria automobilistica e fornitori in Reggio Emilia
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Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving three primary markets – passenger vehicle, commercial truck, and off-highway equipment – Dana provides the world's original-equipment manufacturers and the aftermarket with local product and service support through a network of nearly 100 engineering, manufacturing, and distribution facilities.
Position Summary
Main Responsibilities
Ownership for all IT activities at the facility (Involved and engaged)
Serve as Single Point of Contact for the Plant Manager and Plant Staff relative to all aspects of IT, participate in all key meetings (Staff, Safety, Daily/Shift Huddle, Change Control, Program/Launch reviews)
Serve as ambassador for the plant representing/escalating key IT requirements and issues to relevant IT support and process (Infrastructure, ERP, Manufacturing, etc.) to teams within IT
In conjunction with central teams, maintain a technology roadmap/plan to track compliance to current standards relative to technology base and 5S organization principles; includes security, local data center, network components/cabinets, and peripherals
Maintain and post the standard IT in-plant scorecard containing performance to IT metrics, incidents, and deployment/launch status
Ensure IT policies, procedures, and standards are adhered to
Budget input and tracking (represent plant requirements in AOP planning cycle)
Responsible for deployment of Dana IT standards for HW, SW, and processes
Actively participate in all P1/P2 incident calls providing information on plant impact and failure modes; communicate resolution status to plant personnel on a real-time basis and post incident. Participate in post event root cause analysis (as required).
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Ensure facility staff is properly informed on the IT su