CX Transformation Lead: AI-Powered Customer Journeys

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7esttx

Tata Consultancy Services (TCS) seeks a Senior Business Consultant to lead enterprise CX transformations in Italy. You'll shape omnichannel experiences, define AI-enabled workflows, and bridge business needs with technology teams to deliver measurable customer outcomes.
Ideal candidates have 10+ years in Telco CX, strong stakeholder management, and fluency in Italian and English. The role offers a 55,000–70,000 Euro package and a multinational, flexible work environment in Italy.
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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7esttx