Global Customer Success Lead

13 ago - Italia
BlackBerry

ABB in Genova, Italy, seeks a senior software expert to lead digital solutions across the customer journey. You will act as the primary technical liaison, managing escalations and coordinating with R&D; to deliver value-driven digital platforms.
With 10+ years in software engineering, you will guide cross-functional teams, drive AI/ML initiatives, and ensure on-time deployments while maintaining high customer satisfaction and performance metrics.
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