Product Manager: Customer Service

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7esz2h

Lalamove in Sardinia, Italy seeks an experienced Product Manager to oversee our Customer Service & Ops domain within a fast-paced logistics environment. CS agents and Ops teams form the backbone of our success across a global delivery platform.
You will own the strategy and execution of tools enabling agents to resolve live delivery issues quickly, while reducing cognitive load and costs and improving the customer experience.
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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7esz2h