Planning and Operations Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7eszhk

The Customer Success Planning and Operations team is responsible for creating Customer Success business priorities, long-range and in-year plans, performance management, key corporate initiatives, and producing insights to enable customer value and achieve business goals
The planning function impacts thousands of Customer Success employees globally and will give you exposure to learn from and influence business leaders across Salesforce
You will gain experience on how an enterprise software company segments customers and plans for capacity
You will also learn to create persuasive presentations to sell ideas to key decision-makers and become an expert on the Salesforce platform
This is an opportunity to have direct interaction with leadership, influence decisions, and execute high-impact projects, which ultimately helps drive growth and scale in our multi-billion dollar business




We are seeking a high-impact Individual contributor to serve as the critical nexus for our planning function who can work cross-functionally to help drive decisions around our go-to-market strategy and build plans aligned with strategy and KPI teams
As the Planning & Operations Manager you will also be expected to synthesize disparate work streams into a unified enterprise narrative, acting as the primary bridge between technical resource models and executive strategy to drive informed decision-making across Customer Success
You will be joining a world-class team with exceptionally bright peers, and a management team that will coach you and give you opportunities to help grow your skills and your career
Build demand and capacity models aligned to our annual obligations and investment areas
Ingest current and future business efficiency and inform next year planning strategy via what-if scenario builds
Creating narratives, readouts, and insights on demand and capacity trends and plans
Refining the logic for demand forecasts ensuring interconnected drivers and continued alignment with changing p

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7eszhk