Luxury Front Office Lead: Guest Experience

13 ago - Italia
Aman Group

Aman Rosa Alpina in San Cassiano seeks an Assistant Front Office Manager to oversee daily Front Office operations, ensuring the highest guest satisfaction in line with Aman standards and policies. You will lead a team, protect brand standards, and act as a visible ambassador for exceptional guest experiences.
Fluent in English and Italian, you will manage guest profiles, loyalty initiatives, and service recovery, while coordinating with departments to maintain data quality and a positive work
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