Pharmacy account specialist
Pubblicato il 13-08-2026 - IT39 in Italia
Job Description Summary Pharmacy Account Specialist is responsible for the comprehensive management of pharmacy operations, including chains and pharmacy groups, and its related stakeholders. This field‐force role involves defining and managing territory strategy, leveraging positioning tools such as commercial negotiations, marketing campaigns, training delivery, and promotion of generic medicine penetration across Italy. It also includes structured market intelligence collection and collaboration with corporate functions to drive continuous improvement. Key Responsibilities Act as a territory manager within the assigned geographical areas, identifying target customers (and/or groups and/or chains) and prioritizing them based on the company's market segmentation. Define and achieve sales, efficiency, and performance objectives for each pharmacy, respecting agreed timelines and plans. Independently select, within the assigned budget, the most appropriate initiatives to support client needs.
Define and directly manage the best negotiation strategies within shared plans to maximize economic and financial objectives for each client. Design and implement the client‐management strategy, planning the best mix of marketing campaigns, commercial presentations, training modules, and other elements to support agreed objectives, leveraging deep knowledge and local market sensitivity. Ensure customer satisfaction through strong relationship‐building skills. Pursue agreed contact, coverage, and frequency objectives, defining optimisation strategies autonomously, including individual choices regarding communication channels provided by the company. Ensure timely delivery of data, reports, and analyses ahead of area meetings, respecting deadlines to enable continuous adaptation and alignment across territories. Support digital initiatives and collect related consents. Stand out as an ambassador of Sandoz ethics and values in the territory, managing client interactions in full comp