Business System Analysis Professional (iGaming): Defining and optimizing Brightstar's iLottery digital products and omnichannel player experiences with an accent on functional and non‐functional requirements for iLottery digital products. Focus on translating strategic business objectives into detailed User Stories and Acceptance Criteria for Agile delivery teams. La descrizione completa del lavoro illustra tutte le competenze, l'esperienza pregressa e le qualifiche che i candidati dovrebbero possedere. Location: Roma, IT Company Brightstar is an innovative, forward-thinking global leader in lottery. What you will do Lead the end‐to‐end elicitation, analysis, and documentation of functional and non‐functional requirements for iLottery digital products. Develop and maintain comprehensive player journey maps that seamlessly connect digital and retail environments. Translate strategic business objectives into detailed User Stories and Acceptance Criteria for Agile delivery teams.

Define and manage requirements for integrations with third‐party providers such as secure payment processors, identity and age‐verification platforms, and Brightstar's retail-focused systems. Leverage data from digital platforms, retail systems, analytics dashboards, and player feedback to identify pain points and optimisation opportunities. Ensure all digital products fully comply with relevant gaming regulations, Responsible Gaming (RG) standards, and data protection requirements (including GDPR). Requirements Minimum 3 years' experience as a Business Analyst in a digital‐first environment (eCommerce, Fintech, iGaming, or similar), ideally with exposure to physical retail operations and their supporting technologies. Hands‐on experience delivering solutions that bridge digital products with physical hardware or retail systems (e.g., EPOS systems, mobile scanning features, loyalty platforms). Strong command of the Software Development Lifecycle within Agile frameworks (Scrum or Kanban). Profi

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