Field Customer Engagement Partner

13 ago - Italia
7175-Janssen Cilag S.p.A. Legal Entity

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Role Purpose
The Field Customer Engagement Partner is responsible for enhancing the quality and impact of engagement with a defined group of healthcare professionals. The role focuses on building trusted relationships, generating actionable insights,



and supporting the consistent activation of disease education in close collaboration with cross‑functional teams, in a compliant manner. The role reports directly to the Product Manager, ensuring strong alignment between field and brand strategy. This role will cover South Italy: Abruzzo, Marche, Sicilia, Puglia, Calabria.
Key Responsibilities
- Customer Engagement & KOL Management
- Identify, develop, and maintain professional relationships with national and regional healthcare professionals (including KOLs).
- Deliver structured, high‑value interactions aligned with customer needs and portfolio priorities.
- Develop engagement plans and contribute to customer segmentation and targeting activities.
- Monitor customer perspectives on clinical practice and evolving treatment patterns, and provide structured feedback to internal stakeholders.
- Act as a key point of contact to ensure appropriate and compliant custo

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