Brand Ambassador

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7etg2c

Position Summary
Primary Purpose: Brand Ambassadors bring Tapestry’s iconic brands to life in department stores by championing our values, supporting key business goals and delivering exceptional customer service. We are hiring a Brand Ambassador for Rinascente Firenze. This part‑time (24 hours per week) 12‑month fixed‑term contract reports to the Senior Regional Brand Ambassador and partners closely with Tapestry teams, store leadership, and shopfloor colleagues to drive brand visibility, growth and overall performance.
Responsibilities
- Deliver a seamless, elevated customer service experience by leveraging brand training, tools and resources to uphold exceptional service standards.
- Proactively develop clienteling strategies and in‑store event ideas, and support and co‑host activations that drive engagement and sales.
- Build strong partnerships with local retail teams to gain insights into customer profiles and emerging opportunities.
- Attend brand events to deepen market knowledge and align with key business priorities.




- Track and analyse store performance against targets and present actionable plans to the Senior Regional Brand Ambassador when needed.
- Regularly monitor trade results to ensure alignment with expectations.
- Identify growth opportunities by observing in‑store activity, including new activations, local events and omni‑channel engagement strategies.
- Build strong relationships with department store management to improve brand visibility and customer loyalty.
- Execute visual merchandising guidelines and ensure new season collections are prominently displayed and aligned with delivery schedules.
- Apply visual merchandising guidelines effectively during markdown periods, maintaining consistency with regional visual standards and ensuring a cohesive brand presentation.
- Cultivate a strong relationship with the Regional Visual Merchandising Manager and share regular visual updates.
- Manage product deliveries and replenishment and ensure back‑

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7etg2c