13 ago - Milano
ALOHAS
THE ROLE
We are looking for a results-driven Sales Advisor (Milan - 20h) who will deliver a unique and memorable experience to each client while actively contributing to the commercial success of the store. With a strong sales mindset, use of clienteling tools, and passion for people, you will represent ALOHAS values and play a key role in building customer loyalty and driving performance.
YOUR MISSION
Be the face of ALOHAS
Represent the brand with energy, professionalism, and a deep understanding of our values.
Share your knowledge about ALOHAS, our story, products, and sustainability commitments.
Stay informed on brand updates and best practices.
Ensure the store is always clean, organized, and aligned with visual standards.
Deliver an exceptional client experience
Offer tailored service that builds trust and long-term relationships with clients.
Use the clienteling tool effectively — whether to capture client preferences, follow up after visits, suggest new products, or support retention efforts.
Engage with customers in a meaningful way to maximize conversion and satisfaction.
Handle questions, returns, and service situations with efficiency and care.
Support a seamless shopping experience across online and offline channels.
Be a business driver
Proactively work to achieve and exceed sales targets.
Understand store KPIs and take ownership of your impact on performance.
Use the clienteling system as a strategic lever to drive results and nurture client relationships.
Support operational tasks that ensure smooth daily store operations.
Identify opportunities to improve results, suggest ideas, and take action when needed.
Monitor after-sales activity to ensure high client satisfaction and loyalty.
Collaborate with your team
Foster a positive and collaborative team spirit.
Communicate regularly with teammates and management.
Share feedback and knowledge to help the team grow.
Assist with stock replenishment and inventories as needed.
YOU WILL ROCK AT THIS ROLE
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