13 ago - Italia
Altro
Questa posizione è in Gi Group
Il processo di selezione sarà interamente gestito Gi Group.
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Are you experienced in the banking or insurance sector and looking for a new opportunity?
Do you want to work in a dynamic environment where professionalism and innovation meet?
We might have the right opportunity for you
Grafton Banking&Insurance;* is a team dedicated to enhancing the experience, skills, and potential of candidates in the banking, financial, and insurance fields. We are a team of passionate professionals who work to guide our candidates towards roles and company environments that are most consistent with their skills and expectations.
For a leading client company in the insurance sector, we are selecting a:
Customer Service Credit Specialist
What will you be responsible for?
Monitoring payment flows
Managing bank account changes and SEPA mandates
Carrying out credit recovery activities (cash collection)
Issuing credit notes
In compliance with internal policies, managing credit limit overruns and executing customer blocks
Economic-financial evaluation of medium and large prospects
Monitoring the deterioration of customer ratings
Maintenance/updating of economic and financial data
Monitoring the anti-fraud process
What are we looking for?
Bachelor's degree
Previous customer service experience in a commercial services company (at least 2 years)
Familiarity with payment monitoring and credit recovery
Familiarity with MS Office and MS Dynamics
Good knowledge of the English language (B1 level)
Excellent communication skills
Strong customer orientation
Proactivity and great attention to detail
Teamwork aptitude
Work schedule:
Full time, 40 hours per week from Monday to Friday, with 1 day of lavoro da remoto per week.
Contractual Offer:
Permanent contract directly with the company
Reference CCNL: COMMERCIO, 4th level
Remuneration and benefits: Gross annual salary around €30K + €12 meal ticket + welfare + quarterly bonus upon reaching objectives
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