Front Office Agent

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Additional Information
Job Number 26088777
Job Category Rooms & Guest Services Operations
Location Via Caldera, 3, Milan, Milan, Italy, 20153
Schedule Tempo pieno
Located Remotely? N
Position Type Non-Management
Position Summary
Welcoming customers
Assigning rooms
Providing information or assistance to customers
Managing reservations
Receiving and handling customer complaints
Analyzing and identifying customer needs
Receiving and sorting phone calls
Filling out forms and documents
Contacting the various departments of the facility to meet customer needs
Managing payments and customer data in line with company policies
Managing guest complaints and needs
Preferred Qualifications
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Related work experience.
Supervisory Experience:



No supervisory experience.
License or Certification: None
A fluent Knowledge of both Italian and English languages is required
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7etmcx