Operations Specialist
Pubblicato il 13-08-2026 - Sezzle in Modena
The salary range for this role is $1.800 - $2.700 per month (Gross in USD)
About Sezzle:
With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We’re not just transforming payments; we’re redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. As we continue to shape the future of fintech and retail, we’re building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. If you’re excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping
About the Role:
We are seeking a talented and motivated Operations Specialist to join our Operations team — someone with both a high IQ and a high EQ who thrives on getting to the bottom of complex problems. This role sits behind the frontline support team, handling escalated issues that require deeper investigation into our systems and data. You'll spend your days querying databases, tracing transactions across payment platforms, and using AI tooling like Claude to diagnose root causes and resolve issues that others can't. It's a great fit for a curious, technically-minded problem solver who wants to grow at the intersection of operations, data, and engineering within a fast-paced, rapidly growing team.
What You'll Do:
Serve as the escalation point for complex issues handed up from frontline support, owning them from investigation through resolution
Write and run SQL queries to investigate transaction discrepancies, refund and payment issues, reconciliation gaps, and other data-related problems
Use Claude and other AI tools to invest