Process Excellence Manager, Process Excellence
Pubblicato il 13-08-2026 - Amazon in Camerano
As part of Amazon Process Excellence team, we work to continually improve the Amazon Logistics experience. We look after high-impact initiatives and help to develop, roll out and look after a range of logistics-focused projects. Recent examples include launching and expanding micro-mobility delivery (via e-cargo bike or on foot) across Europe, and electric vehicle delivery. Using data-driven tools, we’re able to see how we can make processes better and more efficient, or how we can reduce waste across the business.
Our team supports field operations to launch new programmes and technology-based solutions across Europe, helping them meet customer demand and drive customer-focused innovation. We’re also responsible for raising the bar for our learning teams and making the onboarding experience for Associates, Delivery Partners and Managers as engaging as possible.
There are lots of different opportunities within the Process Excellence team, so we welcome people with a broad range of skillsets.
We work across a network of 200+ delivery stations to make sure everything from onboarding to delivery methods are as effective as possible. At its core, we work to make Amazon a safe, enjoyable place for our people and ensure on-time deliveries, always.
Key job responsibilities
- Plan and implement continuous improvement initiatives designed to innovate the driver experience and make our processes more efficient
- Audit processes for compliance and work to close any gaps
- Analyse feedback and use data to own and implement process improvements at the site
- Work with station management and other stakeholders to identify and solve process-related issues
A day in the life
You’ll be part of a team driving major projects to standardise our processes and make improvements to our operations. That will involve being in regular contact with senior management and a wider group of stakeholders to define the project requirements and update them on status, risks and impacts. You’ll als