VIP Onsite IT Support Technician

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7etxfr

Sharp Brains in Florence invites an on-demand Helpdesk Support Technician Level 1. This B2B freelance role covers desktop and laptop support, IMAC tasks, and end-user assistance in English and Italian.
You will be the primary onsite contact during escalations and ensure adherence to IT policies. You will utilize SCCM, Intune, and ServiceNow for ticketing, asset tracking, and remote support, while maintaining documentation and following ITIL practices.
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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7etxfr