Housekeeper - Bvlgari Hotel Milano

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7eu0xi

Job Title: Housekeeper

Department: Housekeeping

Reports to: Executive Housekeeper

MAIN DUTIES:

ROOM ATTENDANT AM

1. Clean the assign rooms thoroughly, making the necessary arrangement in guest
rooms and replenishing linen and guest supplies.
2. Clean and store all the equipment in its proper place.
3. Ensure that all the offices in each floor where all the linen and towels are
well arrange.

PUBLIC AREAS CLEANER

1. Pays particular attention to busy areas such as elevators inside and
outside, toilets, entrance doors, lobby, restaurant, and functional rooms.
2. Ensure that all the meetings and special events held in the hotel must be
check and control.
3. Control and fulfill the special tasks.
4. Control and fulfill the weekly and yearly cleaning plan.
5. Maintain the cleanliness of the entire hotel and the housekeeping areas.

LAUNDRY AREA

1. Collect dirty uniforms and provide clean uniform to designated hotel
personnel as per department specifications.
2. Legibly document information on uniform slips and distribute accurately or
scan the uniform in to the department.




3. Legibly document and coordinate guest and hotel management laundry/dry
cleaning and hotel uniforms.
4. Inspect condition, charges and amount of cleaned items against original
morning inventory.
5. Organize all cleaned laundry/dry cleaning and uniforms into the designate
racks. Scan the uniforms into the system.
6. Monitor and maintain the order and clean condition of the uniform.
7. Fulfill the guest request for pressing and minor repairs of clothes as
assigned.
8. Monitor and maintain designated supply level.
9. Handle complaints by following the instant pacification procedures, ensuring
guest satisfaction.

TURNDOWN

1. Turn down the assign rooms thoroughly, making the necessary arrangement in
the guest rooms and replenishing linen and guest supplies.
2. Register and control all the amenities for turndown such as kimono,
departure gifts, water consumed and guest’s preference.
3. Know the det

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7eu0xi