SOLUTIONS ANALYST

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Solutions Analyst

Interested? Email us at (email hidden)

VIVITAL is a software solutions firm that helps companies achieve more powerful situations and more meaningful outcomes with their Salesforce.com investments. The operations team is passionate about inventing, building, and delivering solutions that impact everyday lives, and that help people to build stronger and more effective relationships between their employees, customers, and communities.

About The Role

We are currently seeking a skilled and dedicated Solutions Analyst to join our growing team. The Solutions Analyst is responsible for learning the business of our customers, documenting critical processes and requirements, and developing successful technical solutions and recommendations. Analysts are also expected to get excited about Salesforce.com and how it can take care of customer needs in amazing ways. This is a creative role (with multiple promotion paths) that requires fantastic listening and speaking skills, a high degree of curiosity and ingenuity,



and an excitement for coordinating action across multiple teams and conversations.

Key Responsibilities

Create Critical Project Documentation and Assets

Document current and future state customer processes and data patterns
Analyze customer processes and data to identify gaps, risks, and opportunities
Document project solution features, stories, requirements, and success criteria with stakeholders
Store, organize, and own all project documentation and artifacts
Capture meeting notes and track issues in support of the Project Manager and Solutions Lead

Develop Technical Solution Prototypes to validate early design thinking

Participate in solution design sessions and provide recommendations to internal project leads
Leverage Salesforce.com technologies to build and demonstrate live solutions, during the design and implementation phases
Document and socialize user experience wireframes with project stakeholders

Own and Deliver C

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7eu5qt