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Loss Prevention Responsible

Pubblicato il 13-08-2026 - H&M in Milano

Job Description

WHAT YOU’LL DO

You will drive the Loss Prevention strategy and execution across the Sales Market by reducing shrinkage, strengthening controls, and ensuring consistent use of Loss Prevention tools, standards, and procedures.
Your key responsibilities include:
- Drive the implementation of loss prevention tools, training and awareness initiatives, methodologies and shrinkage reduction strategies across our operations
- Analyze shrinkage reports, transaction data, and inventory discrepancies to detect and investigate internal, external, administrative losses and process weaknesses
- Develop Loss Prevention Strategies based on risks and data, conduct root-cause analysis, and provide actionable insights while monitoring and evaluating the effectiveness of loss prevention initiatives
- Prepare reports and KPIs, highlighting trends, risk areas, and improvement opportunities
- Adjust global Loss Prevention standards, when necessary to comply with country laws and regulations
- Lead Loss Prevention case management & reporting, investigations involving theft,



fraud and communication with law enforcement

WHO YOU’LL WORK WITH

You will work closely with relevant internal stakeholders across the sales market, including store operations, Sales Market leadership, Store and Area Teams, security partners, and cross-functional stakeholders.
WHO YOU ARE

We are looking for people with…
- Bachelor’s degree in Business Administration, Security Management, or related field (or equivalent professional experience)
- 3–5 years of experience in loss prevention, security, or risk management
- A proven track record in reducing shrinkage and improving operational compliance
- Experience in loss prevention case management (fraud, investigations, handling authorities)
- Proven experience in implementing loss prevention strategies and using detection tools
- A strong understanding of retail operations, inventory management systems, and POS transaction analysis
- Ability to use

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