Front Office Agent
Pubblicato il 13-08-2026 - Attività alberghiera in Italia
Front Office
Professionals
NYX Rome
About us
NYX Hotels are lifestyle hubs, vibrant, open and inspiring. Each hotel breathes the individual spirit of its city. The brand is named after NYX, the Greek goddess of the night.
Every guest is welcomed by the 'City Lovers', employees of the hotels - locals who experience their city full of passion and love and pass this enthusiasm on to their guests - every day.
The NYX Hotel Rome by Leonardo Hotels offers a unique blend of luxury and vibrant energy in the heart of Rome, perfect for solo travelers, couples, and business guests. With its modern design, vibrant colors, and ideal location near the Spanish Steps and the Vatican, the hotel provides comfortable accommodations and excellent amenities such as a fitness area, outdoor pool, sauna, and meeting rooms. Its lively restaurants and bar and relaxing atmosphere make it the perfect place to experience art, comfort, and fun in Rome.
Come, join the City Lover Team and start your career as Front Office Agent (d/f/m).
What we offer
Support in reconciling work and family life
Europe-wide employee app "LEAPP"
Discounts on accommodation and in the restaurants of the Fattal Hotel Group
Training and development programmes at our Leonardo Academy
Team events
Your Main Duties
You make sure the guests feel at home, by providing the best personal service
Handling the check-in and check-out operations
Handling administrative tasks
Providing guests with information they may need about the hotel and city of Roma
Answering phone calls
Your Profile
BE YOURSELF - Be authentic and yourself
Bachelor's degree in Hotel Management or Tourism studies
Hospitality is in your veins
At least 1-year experience as front office agent or reception
Sense of responsibility, ability to work in team, resistant to stress
Flexibility in working early, late and night shifts
Very good speaking and writing skills in English and Italian, other languages are a plus
We look forward to receiving your online application.