Underwriter Warranty & Service Programs, Italy
Pubblicato il 13-08-2026 - Aig in Milano
**“Warranty & Service Program Underwriter” (G18)** **Who we are** American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks. We’re also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs. **Get to know the business** General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network. Corporate operations provide a wide range of services to the organization such as finance, internal audit, communications, security and human resources. AIG’s underwriters develop insurance solutions that address the exposures of companies and individuals, and our standard of underwriting excellence and tradition of innovation, bringing to market groundbreaking insurance solutions for our changing world. AIG’s underwriters help to find insurance solutions for risks from a range of areas including Financial Lines, Property, Casualty, Specialty Lines, Cyber, Multinational Clients and High Net Worth individuals. **About the role** To provide support to the Head of Warranty & Service Programs in managing and expanding the portfolio in Italy,
we are looking for a highly motivated and committed individual as an Underwriter Warranty & Service Programs. The position offers a great opportunity for professional development. **The responsibilities for this role include**: - Ensure the efficient and smooth operational and commercial handling of the existing portfolio in Italy, including communication with brokers and clients plus internal stakeholders.
- Manage the related operational processes, update the relevant policy documentation, monitor the account and portfolio profitability, and support the responsible underwriter in taking remedial actions where required.
- Contribute to the profitable and sustainable growth of the WSP profit center in Italy by providing cross-functional support especially on the following activities: - Develop internal and external communication materials (presentations, reports, etc.)
- Prepare and participate in meetings with prospects, clients, and brokers to promote the WSP offering.
- Assist in the underwriting of affinity risks in accordance with AIG WSP set of guidance.
- Be instrumental in the process of launching new programs i.e. liaise with the responsible internal AIG teams and ensure the proper coordination of information with internal and external stakeholders (Legal, Compliance, claims etc.), ensure the implementation of internal processes, draft information notices and contracts before validation by Legal
- contribute to innovation projects and alike. **What we’re looking for**: - Strong technical, analytical, and commercial skills,
- Convincing interpersonal and communication capabilities,
- Can-do-mentality and true team spirit,
- Solid and developable presentations skills
- Degree in Legal and/or Business Studies preferably with insurance background
- Several years insurance experience; ideally with underwriting experience
- Good business understanding combined with high service orientation and responsiveness.
- Ability to work in a team and independently and to grasp things quickly.
- Very good knowledge of Italian and English.
- Very good knowledge of MS Office and affinity for digital platforms **We are an Equal Opportunity Employer** It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At AIG, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives. At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and cl