13 ago - Milano
GCHCONSULTING
Our client is part of a major international group in the online entertainment industry, listed on the main global stock exchanges. They operate in a fast-paced and growing market, driven by innovation and supported by globally recognized iconic brands. **Posizione**:
You will join the Retail Customer Operations team, reporting to the Retail Administration Senior Manager. Your responsibilities will include: - Analyzing and designing administrative workflows for the retail network;
- Functionally coordinating a team of key roles within Retail Customer Operations;
- Acting as a high-level Project Manager, ensuring quality deliverables and adherence to project deadlines;
- Driving innovation and promoting best practices related to the workflows under analysis. **Requisiti**:
You have at least 5 years of experience in a similar managerial role and bring with you: - Proven expertise in Back Office and Accounting activities;
- Excellent knowledge of Microsoft Office tools and Master Data Management systems;
- Full proficiency in both Italian and English,
spoken and written;
- A proactive, flexible, and collaborative mindset with strong communication skills;
- Team management capabilities and solid organizational skills;
- Previous involvement in complex implementation projects of management systems in the Back Office to Accounting area. **Altre informazioni**:
**Location: Milan, with potential business trips in Italy and Albania** **Contract Type: Fixed Term - 12 (+ 12) months** **What they offer**: - Meal vouchers and supplemental health insurance;
- Opportunity to join the employee share saving scheme;
- Inclusive work environment and participation in Diversity & Inclusion initiatives;
- Well-being support (online meditation courses, mental health services, professional coaching);
- Continuous Learning & Development (e-learning platform, workshops, FlexiLearning program);
- Parental leave support and financial aid for families;
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