Onsite Support
Pubblicato il 13-08-2026 - Infinity Quest in Legnano
Role Name : Onsite Support
Role Location :Legnago, Italy
Role Type : B2B Contract
Role Mode: Onsite(5 Days per week)
Language: Italian(C1 & Above)
Mandatory Skills: – Service Desk, End User services, Field Services, Onsite Support Services,ServiceNow
:
Technical Expertise
- Strong troubleshooting skills for IT/OT systems, network infrastructure, and manufacturing devices.
- Proficiency in LAN/Wi-Fi diagnostics, server operations, and hardware/software installation.
- Familiarity with Active Directory and Azure AD object management.
- Process & Governance
- Knowledge of ITIL processes (Incident, Request, Change, Knowledge Management).
- Experience with CMDB tools (preferably ServiceNow) and asset lifecycle management.
- Analytical & Automation
- Ability to leverage analytics and automation tools for proactive support and trend analysis.
- Competence in identifying process inefficiencies and implementing improvements.
- Communication & Collaboration
- Strong coordination skills with cross-functional teams, OEMs, and third-party vendors.
- Effective reporting and documentation capabilities.
- Compliance & Safety
- Understanding of security protocols, compliance standards, and factory safety requirements.
- Preferred Qualifications
- Experience in manufacturing IT environments.
- Familiarity with barcode scanners, industrial printers, Digi Port servers, and shop floor systems.
Contact Information:
Mobile: 44-(phone hidden)
Email: (email hidden)