Associate Director - Territory Operations Management

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7exqml

Are you ready to build site operations that bring cutting-edge cell therapies safely and reliably to patients? Do you thrive at the intersection of clinical care, quality, and supply chain, where decisions directly impact outcomes? In this role, you will shape how our cell therapy portfolio reaches patients across a regional network of healthcare centers. You will lead site operations readiness, design patient and product workflows, and ensure end-to-end quality from raw material collection to infusion. Your work will directly contribute to launch excellence and transform the patient experience in cancer care. You will join a multidisciplinary team that moves fast, collaborates deeply, and values personal accountability. By aligning logistics, processes, and training with each site’s needs, you will turn breakthrough science into dependable care pathways that scale. **Accountabilities**:
Stakeholder Partnerships: Build trusted relationships with physician leaders and operational champions (MD, PA, RN, MLT, CQA) to establish service lines that support clinical trials and future commercial products. Site Readiness Leadership: Serve as the primary operations readiness contact for cell therapy; collaborate with Supply Chain to align logistics, processes, and operations to site requirements. Product and Process Expertise: Provide in-depth expertise on AstraZeneca products and processes to all customer stakeholders, enabling safe, efficient delivery. Operational and Quality Oversight: Lead oversight of raw material collection, final product receipt, storage and distribution, infusion, and robust management of Chain of Identity and Chain of Custody. Clinical Modeling and Meetings:



Drive operational meetings with multidisciplinary physician leadership to establish patient and cell product models that support trials and commercial launches. Cross-Functional Workflow Design: Convene nursing, laboratory, pharmacy, quality, and operations leaders to develop end-to-end product and patient workflows built for reliability and scale. Internal Collaboration: Maintain tight communication with partners across Cell Therapy Hub, Clinical Operations, SMM, Supply Chain, Manufacturing, Quality, Medical, and Commercial to coordinate site management and clinical care for the portfolio. Site Activation and Training: Lead risk-based certification, training, and monitoring for site activation; develop and execute HCP training and ensure appropriate COI/COC access for trained individuals. Logistics and Change Management: Oversee site logistics; manage regional account changes in partnership with the Cell Therapy Hub to sustain consistent delivery. SOP Detour Resolution: Respond swiftly and collegially to deviations from SOPs; support and/or own quality records (Deviations, CAPA, Change Control) in collaboration with QA. Travel: Travel up to 50% to engage sites, strengthen partnerships, and support operational excellence. **Essential Skills/Experience**: - Develop and maintain relationships with key stakeholders from the Sites assigned to your territory.
- Establish the service line to support AZ's clinical and commercial goals with key staff at site (MD, PA, RN, MLT, CQA).




- Lead and serve as the Site's primary cell therapy operations readiness contact for our multidisciplinary teams. Collaborate with Supply Chain, aligning logistics, processes, and operations with the site and needs.
- Provide expertise around AZ's products and processes to all customer stakeholders.
- Responsible for the operational and quality oversight, patient/cell product modeling, and field quality support of Sites in the assigned regions.
- Provide exemplary customer service while building business relations with clinical and operational leaders at the Sites.
- Lead operational meetings with the physician leadership from multiple disciplines to establish patient models to support our trials and commercial products.
- Lead cross-functional meetings with the nursing, laboratory, pharmacists, quality, and operational champions to develop the product and patient workflows for our trials and future commercial products.
- Maintain a high level of collaboration and communication with our partners in Cell Therapy Hub, Clin Ops, SMM, Supply Chain, Manufacturing, Quality, Medical, Commercial, and others to ensure appropriate management of customer healthcare centers and clinical care related to our cell therapy portfolio.
- Operational and Clinical Oversight of the raw material collection, final product receipt, storage and distribution, infusion, and the chain of identity (COI) and chain of custody (COC).
- Lead the Site activation process using risk-based tools for certification, training, and monitoring.
- Develop and execute training of Site HCPs related to the product needs. Ensure access to COI/COC is provided to trained individuals in collaboration with our Cell Therapy Hub.
- Oversee the Chain of Identity and Chain of Custody at the Site.
- Lead the

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7exqml