Facility Supervisor - Milano Montenapoleone
Pubblicato il 13-08-2026 - Lvmh Moët Hennessy - Louis Vuitton in Milano
PositionFor the future Montenapoleone House of Dior, we are looking for a Facilities Supervisor, reporting to the Boutique Operations Manager, responsible for the operational and technical management of properties and systems, ensuring excellence in service, operational continuity, and regulatory compliance in a high-visibility luxury retail context.
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The role supports the planning of ordinary and extraordinary maintenance activities, monitors the execution of supplier interventions, and verifies compliance with the technical and quality standards required by the Maison, ensuring that the boutique consistently maintains high standards.Job ResponsabilitiesTechnical Management and MaintenanceDefinition, activation, and monitoring of technical maintenance and service contracts (electrical, mechanical, fire prevention, security systems, BMS, cleaning, etc.).Monitoring and updating of the preventive maintenance plan, ensuring deadlines are met and intervention reports are correctly compiled.
Operational coordination of suppliers and control of the correct execution of contractual activities (SLA, KPI, service quality).Management of corrective maintenance and emergency interventions.Technical coordination for fittings, internal events, space reorganizations, minor works, internal relocations, ensuring the operational continuity of the boutique.Technical support during in-store events and special activities,
with possible on-site presence.Collaboration with project & Architecture teams during work delivery and handover phases for commissioning and maintenance takeover.Verification and updating of documentation.Regulatory ControlsImplementation of the plan for mandatory periodic checks in compliance with Italian regulations.Management of relationships with control bodies and notified bodies.Periodic audits of suppliers to ensure quality, contractual compliance, and economic adequacy of services.Budget and Cost ControlContribution to the preparation of the operational budget (Opex) and monitoring of assigned expenses, in compliance with economic objectives.Analyzes and validates received quotes, verifying their technical and economic consistency.Participation in defining maintenance capex.Drafting of technical specifications for extraordinary maintenance and small investments.Verifies the congruence between quantity surveys, approved offers, and works actually executed on-site.Monitors deviations between budget and actuals, reporting any critical issues and proposing corrective actions.Supplier and Team CoordinationOperational management of facility suppliers with a strong focus on service and customer experience.Coordination of daily activities in line with Operations objectives.Promotion of a collaborative and performance-oriented environment.Relationships with Property and LandlordTechnical interface with landlords and participation in technical meetings.Management of technical issues according to contractual agreements.ProfileExperienceExperience in similar Facility/Maintenance roles, preferably in high-end retail or hospitality.Previous experience in the luxury sector is preferable.In-depth knowledge of Italian technical and safety regulations.AutoCAD, ExcelPlanning, reporting skillsSoft Skills:High organizational skills and results-oriented.Excellent interpersonal and communication skills.Problem-solving and priority management in high-pressure contexts.Discretion and confidentiality are essential in a luxury environment. xkiyazw Strong focus on internal and external customers.English fluentAdditional InformationContractPermanent JobExperienceMinimum 3 yearsTypeFull TimeFunctionRetail