Director of Food & Beverage Operations - InterContinental Rome Ambasciatori Palace
Pubblicato il 13-08-2026 - Italian Hospitality Collection in Roma
For our International Luxury Hotel Brand located in the heart of Rome, we are seeking for a talented and passionate Director of Food & Beverage Operations who will be responsible for managing daily hotel operations in the continuing effort to deliver the brand promise, creative and outstanding guest service as well as financial objectives.
Requisiti
Specifically, you will be responsible for performing the following tasks to the highest standards:
- Lead and manage daily hotel operations including, but not limited to seasonal and strategic planning, hotel budgeting and forecasting, managing balanced scorecard performance, implementing and complying with all company policies and standards, coordinating capital and property improvement plans, responding to guests inquiries and concerns, and coordinating the necessary internal team communication schedule.
- Oversee service quality, guest satisfaction and brand standards compliance
- Drive and guide F&B; financial performance based on established objectives. Identify operational performance, productivity and efficiency opportunities, and implement measures to maximize their impact.
- Implement and manage hotel's daily quality process to include, but not limited to, communicating goals, empowering team members, managing service recovery techniques and problem resolution.
- Monitor and develop team member performance, particularly department heads and managers, to include, but not limited to, regular 1-to-1 feedback sessions, leadership coaching, professional career development, conducting annual PDR’s (personal development reviews) and delivering recognition and reward.
About You
- At least 3 years experience within F&B; management roles (International Luxury Brands).
- Knowledge of F&B; System Simphony by Oracle
- Proven record of leadership and ability to assess and resolve conflicts.
- Excellent people management skills and ability to work under pressure;
- Motivated and problem solving driven even in challenging situations;
- A passion for delivering an exceptional level of guest service;
- Excellent communication skills;
- Being a point of reference for the entire F&B; team and lead by example;
- Fluency in Italian & English language - extra language would be preferred
Vantaggi We give our people everything they need to succeed
We welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.