Customer Relationship Executive (Permanent)

13 ago - Milano
Simcorp

WHAT MAKES US, USJoin some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp!At its foundation, SimCorp is guided by our values — caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success.

We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered.WHY THIS ROLE IS IMPORTANT TO USThe role within the Sofia Client and Business Development Team is responsible for managing and developing client relationships, ensuring customer satisfaction, and contributing to business growth.The position acts as the primary point of contact for assigned clients, managing their needs, projects, and change management processes. The role also takes responsibility as Project Manager for initiatives involving clients and cross-functional SimCorp teams, including Consulting, Development, IT, and Business Services within SimCorp Italiana.WHAT YOU WILL BE RESPONSIBLE FORBusiness DevelopmentTranslate company targets into action plans for upselling additional modules and services to existing clients.Define pricing structures and Service Level Agreements (SLAs) for new contracts, modules, services, and projects.Prepare commercial offerings,



RFIs and RFPs in collaboration with relevant internal stakeholders.Participate in customer demos jointly with SimCorp Consultants.Negotiate and prepare contract renewals and new commercial agreements.Account ManagementAct as the single point of reference for existing clients for all interactions not covered by the Sofia Help Desk services.Promote and sell additional Sofia modules and services.Project ManagementTake on the role of Project Manager for client-related initiatives, ensuring delivery in line with agreed scope, timing and quality,.Coordinate cross-functional SimCorp teams to ensure alignment and effective execution.Commercial Back OfficeManage the relationship with clients' procurement representatives.Produce periodic contractual reporting on SLAs.Support the calculation and validation of service fees.WHAT WE VALUEMost importantly, you can see yourself contributing and thriving in the position described above. We expect you to be good at several of the following and be able to - and interested in - learning the rest:English – good working proficiencyProject Management skills – ability to plan, execute, control,



and close projects to meet defined goalsBENEFITSFlexible working hours and hybrid modelHealth insurance and pension plan connected to labor agreement 13th and 14th-month payTicket restaurant (8,50 EUR per working day) Professional training and courses provided by SimCorpPossibility to develop your career in an international environment Integration events and health-related initiatives Up to 20 remote workdays abroad per calendar year The salary range for this position is between 33.440,00 - 50.160,00 EUR RAL in base compensation, under the CCNL Commercio framework.

Additionally, employees are eligible to benefits including health care, leave, and retirement plans. Total compensation, including possible bonuses, may vary depending on role, location, department, and individual performance.NEXT STEPSPlease send us your application in English via our career site as soon as possible, we process incoming applications continually. Please note that only applications sent through our system will be processed.

At SimCorp, we recognize that bias can unintentionally occur in the recruitment process. To uphold fairness and equal opportunities for all applicants, we kindly ask you to exclude personal data such as photo, age, or any non-professional information from your application. For any questions you are welcome to contact Oleksandra Nelipa, Senior Talent Acquisition Partner, at Oleksandra.SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to assist you discover the right role for you.

We are eager to continually improve our talent acquisition process and make everyone's experience positive and valuable. LI-hybridSummaryLocation: MilanoType: Tempo pieno

Addetti al fast food-part time-Codroipo (UD)

14 ago - Codroipo
Umana

Aiuto pizzaiolo

14 ago - Rovigo
Privato

Ricevi nuove offerte di lavoro

Crea una Job Alert gratuita per customer relationship executive (permanent) / milano

Consegne a domicilio Cittadella

14 ago - Cittadella
Food Racers

(PI) Addetti/e alle pulizie

14 ago - Lucca
La Risorsa Umana