14 ago - Milano
Jobtailor
ph3Responsibilities /h3 ul liAct as the main point of contact for an assigned group of clients, supporting them throughout the project lifecycle from onboarding through to go-live. /li liSupport clients in preparing for implementation and testing phases, including UAT and conformance testing. /li liCoordinate project-related communications, including regular updates, release communications, and operational messages. /li liWork closely with both clients and internal teams by organizing meetings, tracking actions, and helping to resolve issues or questions in a timely manner. /li liReview documentation and specifications, contribute to client readiness activities, and support continuous improvement initiatives aimed at enhancing processes and service quality. /li /ul h3Requirements /h3 ul liBachelor’s degree in Economics, Finance, Business Administration or related field. /li li1-2 years of experience in client services, operations,
project coordination, or similar roles (internships and junior profiles are welcome). /li liStrong understanding of financial markets or financial services environments. /li liFamiliarity with client service operations and/or CCP environments is an advantage. /li liExperience with CRM and service management tools. /li liFluency in Italian (or French) and English, both written and spoken. /li /ul h3Core Competencies /h3 pDemonstrates expertise in client services and project coordination, with a strong understanding of financial markets and service management tools. Proficient in facilitating communication and collaboration between clients and internal teams to ensure successful project implementation. /p /p #J-18808-Ljbffr
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