pMode Search is supporting a contemporary women's fashion brand in the search for a dynamic and customer-focused Sales Supervisor to join their team in Milan, based at their Via Santo Spirito location.
This is a very exciting time to join the company as they expand their European footprint and continue a period of significant growth.
The role offers the opportunity to be part of a flagship store in one of the world's leading fashion capitals, contributing to the brand's success.
/p pbThe Role /b /pulliLead by example on the sales floor, delivering an exceptional customer experience at all times /liliBuild and maintain long-term relationships with clients to drive repeat business and clienteling initiatives /liliSupport the management team in driving sales performance through effective use of KPIs and selling tools /liliActively engage with customers via in-store styling, follow-up communication, and personalised service /liliMaintain high standards of store presentation, ensuring the space reflects the brand's image and values /liliParticipate in daily operational routines including open/close checklists, back-of-house organisation, and Division of Responsibility (DOR) execution /liliAct as a key support for the Store Manager in coaching, motivating,

and developing junior team members /liliContribute to a positive team environment, encouraging collaboration and a culture of feedback and continuous improvement /liliDemonstrate strong product knowledge and communicate key collection trends to both team and clients /liliTake ownership when working solo on store coverage, including all operational and service responsibilities /li /ulpbr/ppbRequirements /b /pulliPrevious experience in a retail sales or supervisor role, ideally within the fashion or lifestyle sector /liliProven ability to meet and exceed sales targets while delivering a best-in-class customer experience /liliConfident, personable, and proactive with a passion for fashion and styling /liliStrong communication skills and the ability to lead by example on the shop floor /liliExcellent time management, organisational, and multi-tasking skills /liliFlexible and adaptable to meet the needs of a dynamic retail environment /liliComfortable working with POS systems, emails, and customer communication platforms /li /ulpbr/ppPlease send your CV to /ppDue to the high volume of applications, only shortlisted candidates will be contacted.
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Sales Supervisor - Contemporary Fashion Brand -Milan

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