Dt Business Analyst Commercial – Aftersales

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ph3DT Business Analyst Commercial – Aftersales /h3 h3The challenge /h3 pAn exciting opportunity has arisen to contribute to Haier Europe.
The Company is on a journey to achieve ambitious growth and leadership objectives in the region, and we are seeking someone passionate, proactive, self?driven, and motivated to join a team of open?minded individuals.
We are looking for someone who embodies the Company's core behaviors, based on our Own It model: Zero Distance, Agility, Entrepreneurship, Ecosystem and Build Trust.
A true change agent who acts with integrity, collaborates across boundaries, adapts quickly, takes initiative and keeps users at the center — fostering an open, innovative, and high?performing environment.
/p h3What You Will Do /h3 pDigital Technology is accompanying the Aftersales department within Commercial team throughout a significant transformation, anticipating and translating their business requirements into evolved and innovative solutions for processes and systems.
As the DT Business Analyst Commercial for Aftersales, you will work with the relevant DT Business Partner and business stakeholders, serving also as project manager in implementing all the agreed changes and improvements in existing and future applications.
You will promote business efficiency analysis and propose digitisation projects.
You will coordinate and coach all business stakeholders and liaise with other DT team members, in order to complete all the phases of the digital transformation in a timely, cost?effective and flawless manner, always ensuring continuous operations and best quality outcomes.
/p h3In This Role You Will Be Responsible For /h3 ul liCollecting and analysing Business Requirements.
/li liSupporting users in formalising requirements, addressing solutions and designing the processes from DT point of view.




/li liManaging and leading specific tasks or streams within a project, by collecting requirements, identifying phases and elements, monitoring task/stream progress of each activity, training and production operations day?by?day support.
/li liSupporting users in project activities as well as in testing new functionalities and enhancements.
/li liInteracting with other areas of DT to successfully deliver a range of solutions.
/li liInteracting with 3rd parties/suppliers, validating the proposed solutions and monitoring the activities planning, costs associated and the due dates.
/li /ul h3What You Need To Succeed /h3 h3Must have /h3 ul liProven application experience or knowledge of main aftersales processes, preferred within home appliance industry.
/li liBasic know?how on supply chain E2E process in Sales and reverse logistic.
/li liKnowledge of pricing model in B2B/B2C channel.
/li /ul h3Education /h3 pDegree in Management Engineering or Information Technology /p h3Professional experience /h3 pSound professional experience (minimum 4/5 years) in a similar position in multinational companies or in consulting companies; preferably in sectors with high industrial complexity and with advanced and articulated information technology environment.
/p h3Language /h3 pFluent Italian English required.
/p h3Soft Technical Skills /h3 ul liAbility to meet deadlines, handle and prioritise requests.




/li liCreative and analytical thinker with good problem?solving skills.
/li liEase at establishing interpersonal relationships and communication skills.
/li liSelf?starting attitude.
/li liComfortable working in small and large teams.
/li liFlexibility to adjust priorities when business needs change.
/li liProven experience on front?end usage/implementation like CRM (preferred Salesforce), B2B, B2C portals or also in general custom applications.
/li liBasic know?how on SAP module usage and/or implementation like SD, MM, with understanding of main pillars for integration with FI?CO (the latter is a nice to have).
/li liGood project management skills and knowledge of Agile methodologies.
/li /ul h3Other /h3 pWilling to travel both domestic and international according to project needs.
/p h3Employment Type /h3 pPermanent Contract; Full?time.
/p h3National Collective Bargaining Agreement (CCNL) /h3 pMetalmeccanici Privati.
/p h3Minimum Gross Annual Salary /h3 p€ ******.
/p pThe position includes access to an bindividual or collective variable incentive scheme /b based on the achievement of predefined performance objectives (KPIs); alternatively, any additional variable compensation components or benefits will be governed by the applicable company policies.
/p h3Benefits /h3 ul liFree Canteen /li liSmart Working /li /ul pHaier Europe is an Equal Opportunity Employer.
Employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.
All decisions are made in compliance with the principle of equal pay, the applicable National Collective Bargaining Agreement (CCNL) and EU Directive ********, as well as the relevant national implementing legislation.
/p /p #J-*****-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7f0ore