Maintenance Technical Support Engineer
Pubblicato il 12-08-2026 - Alstom Gruppe in Bologna
ppSelect how often (in days) to receive an alert: /p pSelect how often (in days) to receive an alert: /p pAt Alstom, we understand transport networks and what moves people.
From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry.
Every day, more than ****** colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.
/p pWe are looking for an AFTER SALES ENGINEER in our site in Bologna.
/p h3Purpose of the Job /h3 pThe main purpose of the role is to provide technical support on maintenance activities on Railway Signalling Systems ERTMS, IXL, SCMT manufactured by Alstom Transport, Bombardier Transportation and General Electric trasportation operated by the Alstom domestic and international Customers.
The role includes the responsibility to manage warranty obligations on the projects in the scope of Alstom.
/p h3Position in the Organisation /h3 pThe position will be part of Services Signalling Platform Organisation - Maintenance Team /p pHierarchical and Functional report to the Signalling Maintenance Manager /p h3Network Links /h3 pInternal relationships with other Alstom Functions: System and Product, Application Engineering, Industrialization, Supply Chain departments, Installation, Test Commissioning.External relationships with Customer infrastructures operators and with maintenance technicians.
/p h3Responsibilities and Accountabilities /h3 ul liperform log analysis to identify root causes of failure for ERTMS,
IXL and SCMT systems and identify corrective actions; /li liremotely guide technicians in executing corrective actions; /li lipersonally perform corrective actions onsite; /li liimplement the "return of experience" process by producing reporting, statistics, etc.
; /li lidefinition and implementation of Maintenance and technical assistance plans; /li lisupervision or execution of HW and SW retrofit and upgrade plans; /li liproviding technical tranining to customers; /li liprovision of support to Service Signalling Platform organization in the definition of maintenance strategy in tenders and offers; /li licooperation with product engineering in the definition of maintainability requirements during the product's design phase.
/li /ul pThe position includes the availability to perform activities outside of the Bologna Alstom site (25%) and to be part of the team that support by remote H24 the customer maintenance team.
/p h3Educational and technical requirements /h3 ul liBachelor/Master degree in Electronics/Electric/Telecommunications Engineering /li liCapability to interpret electric drawings and schemes /li liKnowledge of electronic design principle and methodology /li liKnowledge of the most common operating systems (Linux, Windows, ...) /li liKnowledge of the most common net protocols (TCP/IP, ...) /li liCapability to use test tools (oscilloscope, wave generator, multimeter,
etc...) would be a plus /li liBasic knowledge of railway systems and or transportation systems would be a plus /li /ul h3Languages: /h3 ul liItalian: excellent level written and spoken /li liEnglish: good level written and spoken /li /ul h3Competencies and experience requested: /h3 ul liCapability of synthesis and related written exposure /li liCapability to perform analysis and to relate information from different contexts /li liCapability to work in team and attitude to problem solving /li liNew graduate or one/two years of experience in electronic or electromechanical company /li liKnowledge of on site or remote technical assistance for Electronic/Electromechanical application /li /ul pJob Location: Bologna /p pYou don't need to be a train enthusiast to thrive with us.
We guarantee that when you step onto one of our trains with your friends or family, you'll be proud.
If you're up for the challenge, we'd love to hear from you!
/p h3Important to note /h3 pAs a global business, we're an equal-opportunity employer that celebrates diversity across the 63 countries we operate in.
We're committed to creating an inclusive workplace for everyone.
/p pJob Type:Experienced /p pJob Segment: Technical Support, Outside Sales, Supply Chain, Telecom, Telecommunications, Technology, Operations, Sales /p pProvider /p pDescription /p pEnabled /p pSAP as service provider /p ul li"route" is used for session stickiness /li li"careerSiteCompanyId" is used to send the request to the correct data centre /li li"JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor /li /ul /p #J-*****-Ljbffr