Sales Assistant - Milan

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7f19pz

ph3Job Overview /h3 pWe are looking for a passionate talent to build our customer experience.
/p h3Mission /h3 pThe Sales Assistant (Style Maker) introduces the client to the Golden world, explaining the heritage and the values of the Brand.
The Sales Assistant (Style Maker) is dedicated to crafting a complete and personalized Golden total look for the clients, capturing their dreams and reflecting their personality.
This role is pivotal in achieving high levels of client satisfaction through a Golden narrative, an exceptional service and by fostering enduring relationships.
/p h3Responsibilities /h3 ul liAssist customers in expressing their personality through their ideal dream looks, playing a pivotal role in achieving the store's business objectives, customer satisfaction, and overall store success.
/li liEngage actively in the sales process by providing comprehensive product insights, recommending additional items, and implementing up?selling and cross?selling strategies.
/li liCultivate and sustain positive customer relationships by making the clients feel relevant in the Golden Family, embracing omnichannel practices, leveraging digital tools and communication methods to ensure that customers receive updates, recommendations, and personalized offers.
/li liActively contribute to the overall store presentation, maintaining appropriate visual display and store standards, and ensuring that products are displayed accordingly with the brand's image and standards.
/li liAssist with store operational procedures, including opening/closing,



inventory management, and maintaining compliance with GDPR and health safety standards.
/li liUtilize IT and digital tools effectively to enhance business processes and customer engagement (Golden App, Sales Force, Xstore, Stealth).
/li /ul h3Key Requirements /h3 ul liFluency in Italian and English.
Additional language knowledge will be considered a plus.
/li liMinimum 1?3 years of relevant experience in luxury retail.
/li liSelf?motivation with a positive attitude and professional selling techniques.
/li liGood customer focus with strong presentation, interpersonal and communication skills.
/li liAbility to monitor, catch and understand the most relevant industry trends and a good understanding of the local market (online and offline).
/li liFlexibility to adapt to the evolving needs of the business and our customers.
/li liStrong team player.
/li /ul h3Equal Opportunity Statement /h3 pWe are an equal opportunity employer and passionately believe that our strength lies in people.
We encourage applications from individuals of all backgrounds, experiences and perspectives; because people are at the heart of everything we do.
/p pIn alignment with our dedication to equity and the EU Pay Transparency Directive, we ensure a non?discriminatory recruitment process based on objective, gender?neutral criteria.
/p pWe focus entirely on equal pay for work of equal value, and we strictly do not request salary history from our applicants.
/p /p #J-*****-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/7f19pz