Omnichannel CRM Lead — Luxury Brand

14 ago - Milano
Richemont

Richemont in Milano seeks a CRM leader to develop and oversee the Serapian global CRM strategy across online and offline channels, building an omnichannel client journey and boosting engagement and ROI.

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You will manage CRM platforms (Salesforce, HubSpot, Adobe Campaign), coordinate with retail and e-commerce teams, monitor xysqume KPIs, and drive personalization, retention and growth across the luxury brand.

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