Job Purpose Key account management for a defined set of customers across the entire TD SYNNEX portfolio, focusing on the largest accounts. Responsible for maximizing associated lines of revenue, profit and potential lines of business by managing and developing face‐to‐face customer relationships. Responsibilities Develop a cross‐section of large and/or prominent accounts with several changing variables and complexity (incl. growth opportunities, account planning, digital platforms etc.) Be seen as a trusted advisor by proactively maintaining strategic relationships with key decision makers through face‐to‐face customer visits Form strategic plans to develop and execute against current business and drive growth Create customer unique selling propositions that protect margin integrity and promote long‐term value‐based customer engagement Discover and exploit incremental business through excellent customer relationships Coordinate the engagement of internal resources through strong leadership and relationships with internal sales,

sales operations and specialist Business Units (SBU's) Identify project opportunities together with BDMDemonstrates a solid customer engagement strategy including multiple parties and levels that drives successful business outcomes Deliver value to customer whilst maintaining expected levels of margin return against balanced product mix Identify customer needs and problems and look to resolve or escalates to the relevant business units Gather customer insights through profiling and analysing the account set, creating and taking actions to maximise opportunities Ensure timely and accurate completion of essential reporting, profiling and general administration within TD SYNNEX systems, including CRM Drive usage of TD SYNNEX's e‐commerce tool (In Touch) by effectively promoting its benefits with customers Maintain and improve customer Service Level Agreements Develop tailored customer value propositions against clear understanding of customer bu

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